Privacy Policy

Last updated: 2026-9-7

WaterSprayElephant respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

1. Information We Collect
We may collect the following information when you submit an inquiry, request a quotation, or contact us:

  • Name
  • Business email address
  • Phone number
  • Company name
  • Country or region
  • Project details you choose to share
  • Any other information you include in your message

We may also collect limited technical information automatically, such as browser type, device type, IP address, pages visited, and basic usage data for website performance and security purposes.

2. How We Use Your Information
We use your information to:

  • Respond to your inquiries
  • Prepare product recommendations and quotations
  • Provide technical support
  • Improve our website and services
  • Communicate with you about your project
  • Maintain website security and prevent misuse

3. How We Share Your Information
We do not sell your personal information. We may share your information only with:

  • Internal staff who need it to respond to your inquiry
  • Service providers who help operate our website, email systems, or analytics tools
  • Authorities or third parties when required by law

4. Cookies and Analytics
Our website may use cookies or similar technologies to improve site performance, understand visitor behavior, and support analytics. You can adjust your browser settings to limit or block cookies, but some site features may not work properly.

5. Data Retention
We keep personal information only as long as necessary to respond to inquiries, provide services, meet legal obligations, or resolve disputes.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. International Users
If you access our website from outside China, please note that your information may be processed in China or other locations where we or our service providers operate.

9. Your Choices
You may contact us to request access, correction, or deletion of your information, subject to applicable legal requirements.

10. Children’s Privacy
Our website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us
If you have questions about this Privacy Policy, please contact us:

Email: service@watersprayelephant.com
Company: Xiamen WaterSprayElephant Cleaning Technology Co., Ltd.
Address: 6th Floor, Innovation Building, No. 1300 Jimei Avenue, Jimei District, Xiamen, Fujian, China